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frustrating internet connection issues

Having problems lately losing my connection to the internet. Specifically, I am losing my connection whenever I try to open something on a website that involves continuous play, such as a video or game. This has been occurring intermittently for weeks, but today it is a persistent problem. I tried turning off/on my router, examining the connection at the phone jack, and switching to a phone jack in a different room.  Any suggestions greatly appreciated!

Re: frustrating internet connection issues
Contributor - Level 3

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Tonya D.

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