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frustrating internet connection issues
canUhelp1
Newbie
‎03-11-2012 04:27 PM

Having problems lately losing my connection to the internet. Specifically, I am losing my connection whenever I try to open something on a website that involves continuous play, such as a video or game. This has been occurring intermittently for weeks, but today it is a persistent problem. I tried turning off/on my router, examining the connection at the phone jack, and switching to a phone jack in a different room.  Any suggestions greatly appreciated!

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Re: frustrating internet connection issues
TonyaD_VZ
Contributor - Level 3
‎03-13-2012 05:21 AM

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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