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internet connection

Please help,

I had a very old router from
verizon which I just replaced with the

Gateway.  Before switching I had perfect Intenet connections on wireless devices outdoors.

The Tech came and installed the Gateway. Went smoothly, no issues until I check my connection for outside.  ZERO , nothing.  So he puts in a booster or extender.  This was a bit better just outside my door.  Walk 2 feet away and no connection  He says that someting is interfering, but he dont know what.

So I have been trying to trouble shoot on my own.  By reading I see I can chang the channel that wireless comes over.  I try to follow instructions, but it does not match up to what comes up on My Verizon.  Can anyone help

Re: internet connection
Super User
Super User

Which was your old router, and which is the new router? Also, what model booster/extender?