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internet outage in southwest michigan
adirondacker
Newbie
‎02-24-2011 05:42 AM

We have had some weather issues here and we have not had internet for over a day.  Is there an outage?

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Re: internet outage in southwest michigan
smith6612
Super User
Super User
‎02-24-2011 09:00 AM

Just to add to the record, wasn't your area sold and transfered to Frontier in July?

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Re: internet outage in southwest michigan
karmacharger
Enthusiast - Level 2
‎02-24-2011 03:50 PM

i thought so too, but it's all lies, cuz when i do pingtest.net or speedtest.net, it says verizon instead of frontier...

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Re: internet outage in southwest michigan
smith6612
Super User
Super User
‎02-24-2011 06:48 PM

Find out who your provider is, as I believe all of Michigan was in fact sold to Frontier back in the summer. Speedtest.net's GeoIP provider probably hasn't updated their database yet to reflect the changes, or Frontier hasn't moved you over to their network entirely if that's the case. Try a WHOIS at http://whois.arin.net on your IP address and see if it says "Frontier Communications of America" as the owner, which you can get at http://www.whatismyip.com/ . Please make sure that you do not post up that IP address. This will be doable if your connection is working.

Otherwise, can you describe to us what exactly the modem is doing? Is the DSL light flashing? Is the DSL light solid and the Internet light red/out, or is the Internet light Green but you cannot transfer anything?

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