is quantum giving me conxn issues
internetdrops
Newbie

I upgraded to quantum around the time windows upgraded to 10.  My internet looses connectivity every (30?) minutes only on Verizon.  I think my laptop is the only one in the house with issues.  Dell with Intel(R) Centrino(R) Advanced-N 6200 AGN.  I don't think it is supported to update drivers (troubleshoot?), so i bought a USB wifi adapter.  Same issue.  And it happens on ethernet also.  ONLY on verizon - no issue on cablevision.  Is this a Quantum issue???

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Re: is quantum giving me conxn issues
jonjones1
Legend

Call 1-800-VERIZON select tech support and have them troubleshoot the router and the speed to your home.

if the representative find no issue from their server to the home then I would try another computer/laptop directly connected to the routers lan port.

make sure it’s a fast processor i5 or higher. High ram installed and test that new connection. If it shows correct speed then you know it is your device.

Now if tech support states it is a line issue or bad router then let them handle it.

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