keep losing connection

[alpity1]

7500...have to restart every 15 minutes because it loses connectivity. tech was out & said problem was outside on pole, went out & everything was fine for 3 days, now same thing again.....ready to drop this service

[smith6612]

Please provide the modem's Transceiver Statistics. If you don't know how to get them, please follow the steps below:

Log into the modem at http://192.168.1.1/ and choose System Monitoring from the top Navigation. Then, choose Advanced Monitors from the left navigation and click Yes through the prompt. From here, click Transceiver Statistics and copy/paste the information displayed into a post here.

If you need a username and password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

admin/modem's serial number

Your Verizon Username and Password