login to router Admin settings shows session expired.

[arbo]

I called Verizon & the only way I could get into the settings for new Quantum router was to do a reset.

I did that & it worked but when I tried later to go back it showed session expired. How do you fix?

When I had my previous Actiontec router I never had a problem accessing the router settings.

Appreciate any help...Thanks.

[JustinG1]

Hello!

Are you getting this error when trying to login, or when trying to change settings?

This sounds like a browser cache issue. What web browser are you using on your computer?

Here is information on how to clear the cache on most browsers: https://support.google.com/accounts/answer/32050?hl=en

Also have you tried from a different computer/browser? Hope this gets resolved for you soon

[arbo]

Hi,

I am trying to login in order to make changes. I am using Safari browser & reset it to delete cache. I don't want to have to reset the router each time.

Thanks.