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outage in old bridge since yesterday - any update?

I got triple play and I got none of the services online.  Does Verizon have any clue as to when my internet-phone-tv service will be back on?  The first time I called, the guy made me jump through hoops by plugging and unplugging battery backup unit.  He was pretty much clueless.  The second time I called, I told them that the entire block is out. 

Anyone else in the area on here?

Re: outage in old bridge since yesterday - any update?
Master - Level 3

Sorry to hear about your block being without FIOS service. Usually block outages get resolved quickly. Are you still in need of assistance?? Please reply back if so.