packets blocked at B3373.BSTNMA-LCR-22.verizon-gni.net

[trace_route]

I have a server in the Toronto, Canada area which I cannot reach from my home FIOS internet(Boston area), but it is reachable from work.  A traceroute shows the packets being dropped at B3373.BSTNMA-LCR-22.verizon-gni.net (100.41.131.80).  Whom do I contact to get this fixed?  My home IP address was recently changed, which is probably why this problem just came up.

[CRobGauth]

Becareful on traceroute.

So devices are configured to not respond to traceroute.

Do a traceroute to google.com for comparison.

Can you post the traceroute? Make sure to erase any personal info when doing so.

[Mac501]

Ever since the storm a few days ago there have been routing problems in the Boston area.  I live in Stoneham and cannot reach myneu.neu.edu, which is a Northeastern site. Northeastern has had similar complaints from other Verizon customers.  I have reported this to the FIOS support team via the dslreports.com  direct forum.  They asked for a tracert, which I supplied.  Have heard similar stories from others.

[Mac501]

They finally fixed the errant router.  From what I can tell anyone with a 100. IP address was having problems.