provisioned?

[akesim]

I'm wandering if I'm getting provisioned or bottlenecked. I'm connected at 1792/448kbps dl/ul and my service is 1.1 - 3.0 dl. Or am i far from the server and that happens to be connected at?

[jmw1950]

My bet would be copper pair length/quality from the DSLAM in the Central Office.

While Verizon often limits your down link speed via provisioning, it unusual for them to limit your uplink to less than 768kbps in your tier. So odds are the quallity of the pair is the limiting factor.

To be sure however, please post your transceiver statistics, and then people here can give you a definitive answer.

[akesim]

[jmw1950]

At 77db on the dowlink loss and no SNR margin, you are lucky to be getting 1792kbps. You are either near the upper limit on DSL service, or you have a terrible copper pair. IN short the limits on your service are from the distance/quality of the copper pair. Verizon could provision you to 15mbps, and it still wouldn't go any faster.

[smith6612]

I would ask Verizon how long your line is in feet. They can find this out through the MLT(Mechanized Loop Test) if they don't already have it on a database. Your line is either rediculously long or it's in really poor shape. Your margin on the downstream is 0 which is no good, but could also not be being reported. Your line is taking errors on the downstream as well.

[akesim]

alright

[smith6612]

Let us know what they say once you are able to find out. Don't mention DSL trouble, just call in and ask for the line length.

[akesim]

should i also mention the snr margin and attenution?

[smith6612]

I would not. Just simply ask them for the length of the line. The less information you give them, the less problems we'll have in getting to the bottom of what is going on here.