Searched for this issue but can't locate anything on here. I have gotten conflicting information on this by phone and online chat. When I click on "Order Now" for High Speed Internet Enhanced (29.99) it takes me to the bundle page where it wants me to add TV service and upgrade my phone. All I want to do is upgrade to enhanced from the regular High Speed (19.99).
I don't know which dept I was connected to 1st on the phone, but her system wasn't allowing her to order it for me. She referred me to E center who wasn't sure and asked the online chat people sitting near him who said I have to upgrade my phone as well to get enhanced?
Is this true? I need to have a regional calling plan to upgrade to High Speed Internet Enhanced? Instead of paying an extra 10 bucks a month, it jumps to an extra 25 to 30 per month.
Does anyone else have budget phone service with High Speed Enhanced?
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