verizon.com/managerepair not working

[dobie_gillis]

Hello,

I was on the phone with verizon and they told me to go here:

verizon.com/managerepair

And enter my support ticket, which is:

{edited for privacy}

I also entered my zip code - 10031, but the page says "Invalid ticket number or ZIP code entered. Please try again."

What's going on here? How do I check my support status?

[ElizabethS]

You will need to call them back and let them know. This is a peer to peer support forum, and nobody here can help with that type of private information.

[_dot · Accepted solution]

is it possible that you confused the letter "O" with the number "0" ? or other similar  mistake?

Also, try it before you sign in  and see if you get different results..

[carmos135]

Repair is complete. Repair ticket {edited for privacy}. Thank you.

[LawrenceC]

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.