Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I ordered my Verizon internet on Sept 9 th 2013 and they told me they would be here between 8 and 12 am. At 11:15 they called and said they cant come today due to heavy workload! I took of work because they said someone needed to be here. This is ridiculous!!!!!! They said someone will be there tomorrow but guess what no one will be home! I need my internet! Why do they have workloads that they can't keep! They owe me a days pay because I had to take off. I asked to speak to a supervisor and they of course were in a meeting. Asked to have someone call me back and they said they don't call back!! Never met a company with this bad customer service! I said I was going to cancel and she was ok with that and offered to transfer me to disconnect! Verizon must have no fears about losing customers! My person said that the computer in dispatch won't let her change anything!! Well that is bull**bleep** because they changed my status to not coming with no problem!!! Who do I need to see about this???? I want my internet today!! Guess what Verizon pay overtime then if you are so busy and stop **bleep** off the customers!
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
We have closed your case. Make a new thread anytime you need assistance.