westell 7500

[chinr]

I just got the westell 7500 just a couple days ago. i didnt get a chance to set it up because i was busy. so heres the deal. i pluged all the stuff in and connected an ethernet cable to my laptop. i entered the wep key and all that. last was to set up the wireless, so i open internet explorer and types in the ip address that was on that 4 page manual. it shows the login change page where i can choose the login name, password and retype the password. after i click apply and said yes to make these changes. all of a sudden this popup shows and it said to put my login name and password. so i put what i put on the make login and pass change just before, nothing. put the login and pass i had on the verizon page. nothing. i put admin as both login and pass. nothing...i need help!!!!!!!!!1

also im an existing customer...verizon just sent me a new modem for some reason.

[RetiredDBA]

Have you tried "admin" for the login and "password" for the password? 

Have you tried resetting the 7500 back to original settings?

[chinr]

i tried admin as both login and pass. how do you reset the setting?

[smith6612]

You can reset the modem by holding in the reset button that is found on the back of the Westell (where I think it should be at least). Other combinations you can try however are:

admin/password1
admin/admin
admin/admin1
Your Verizon Username and Password

[chinr]

admin/admin fail

my verizon login and pass fail i will try the other two after i reset it

[smith6612]

Ok. Any luck with this or have you not reset the modem yet?