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3 times Installation fee
9years
Newbie

Since 2011 I had pay 3 times Installation fee. Every time I move to a new place I have to pay for that fee, although I always use my own router and I do know how to setup the router by myself. I have Bachelor’s degree in  information system/management from Taiwan and Computer science bachelor’s degree in America, UMBC. This time I really don’t feel like to pay that installation fee again just for making this place “Verizon FiOS ready” so that next person can have “Verizon FiOS ready” apartment. 

I would like to cancel my order, please. 

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Re: 3 times Installation fee
jonjones1
Legend

You have to call 1-800-VERIZON doubtful a customer helping customer forum will cancel your order.

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Re: 3 times Installation fee
LawrenceC
Community Manager
Community Manager

Hi 9years,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon.

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