3 times Installation fee

[9years]

Since 2011 I had pay 3 times Installation fee. Every time I move to a new place I have to pay for that fee, although I always use my own router and I do know how to setup the router by myself. I have Bachelor’s degree in  information system/management from Taiwan and Computer science bachelor’s degree in America, UMBC. This time I really don’t feel like to pay that installation fee again just for making this place “Verizon FiOS ready” so that next person can have “Verizon FiOS ready” apartment. 

I would like to cancel my order, please. 

[jonjones1]

You have to call 1-800-VERIZON doubtful a customer helping customer forum will cancel your order.

[LawrenceC]

Hi 9years,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon.