I signed up to increase my DSL speed from .5 to 1 to 1.5 to 3 and the activation date is today. I went to the activate.verizon.net website and clicked download the software where it downloaded the verizon in-home agent. Is that all that was supposed to download? And how do I make sure that my internet speed is activated? Thank you.
This is a backend change and you do not need to download any software for this at all. If you can get online, you're already "activated."
The way to tell if the order went through is if your speed has increased.