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Cable wires in my yard

Verizon left cables unburied in my yard when setting up FIOS connection. I was advised that cables would be buried in a week but not done even after two months. How do I get the wires buried that run through my yard so that I can cut my grass or not worry about my daughter tripping over the wires.

Re: Cable wires in my yard
Community Manager
Community Manager

Hi aldieuser,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.