Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Cannot Connect or Get Thrown Off 2.4 ghz Network
DebPlume
Newbie

Verizon FIOS routers totally suck. I have two one at my home and one at my office several blocks away. IN BOTH CASES I either a. cannot connect to 2.4 gz OR b I get thrown off the 2.4gz. So there is no way I can print or use other devices. 

I AM SO DONE WITH VERIZON -- 2 hours on the phone and the best they can do is blame my mac -- REALLY?????????

Total **bleep**

0 Likes
Re: Cannot Connect or Get Thrown Off 2.4 ghz Network
smith6612
Super User
Super User

If you're seeing issues with a Mac, log into your router and make sure the DTIM interval is set to 3 for 2.4Ghz and 5Ghz. You'll find this under the Advanced Wireless Settings. Also, connect your Mac to the 5Ghz network and not 2.4Ghz network unless you need 2.4Ghz.

0 Likes
Re: Cannot Connect or Get Thrown Off 2.4 ghz Network
SADresser
Enthusiast

I'm seeing the same issues.  See the details of my problem here.:

https://forums.verizon.com/t5/Fios-Internet/G1100-2-4-wifi-slow-or-impossible-to-connect/td-p/877774

0 Likes
Re: Cannot Connect or Get Thrown Off 2.4 ghz Network
KGOT118
Newbie

I was having the same issue, started 2-3 weeks ago as well. My wifi extender also stopped working.  Yesterday I got a new wifi extender, thought the issue was that.

Luckliy, I found this thread, after reading the posts. 

I just went into my router settings and disabled the 2.4ghz network which disable all internet. I had to plug in my ethernet cable signed back into router setting, re-enabled the 2.4ghz network and now I'm able to connect to the 2.4ghz network with no issue and also my old wifi extender works again

0 Likes