Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had a power outage yesterday for a few hours. Upon power getting restored, I had no internet service. My gateway router had a red globe on the front. I've had this issue before and knew that resetting the ONT usually fixes the issue. Reset it and it restored connextivity, but only for about 20 minutes. I've gone through the online troubleshooter and with an online chat and always with the same result. All the lights on my ONT are on and green. My ONT is less than 6 months old and has no BBU. There is a tech coming in 2 days but was hoping to get it resolved before that. Any thoughts?
With power outage in areas it’s pissibl your section has spotty service since service in another area may still be down or had to be rerouted. Sometimes the issue is not at your location. Verizon tech service should be able to see where the problem lies.