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Contacting Help

How do Verizon customers contact local American technicians when there is a service related issue in a community?

 The DNS equipment assigned to me have been regularly failing this past week.  There is nothing wrong with my DSL circuit.

Re: Contacting Help
Super User
Super User

Just change your DNS provider to someone else. OpenDNS or Google DNS Are good choices. and

Or use and

If you want to try alternate Verizon DNS Servers, change the IP address of the DNS Servers you currently have, from .12 to .14 . They take you to "Clean" servers which also don't redirect your web typos to a search result page.

Other than that, DNS problems are far and few. When they happen, everyone should be complaining.