Contacting Help

[JohnHeaton]

How do Verizon customers contact local American technicians when there is a service related issue in a community?

 The DNS equipment assigned to me have been regularly failing this past week.  There is nothing wrong with my DSL circuit.

[smith6612]

Just change your DNS provider to someone else. OpenDNS or Google DNS Are good choices.

208.67.220.220 and 208.26.222.222

Or use 8.8.8.8 and 8.8.4.4

If you want to try alternate Verizon DNS Servers, change the IP address of the DNS Servers you currently have, from .12 to .14 . They take you to "Clean" servers which also don't redirect your web typos to a search result page.

Other than that, DNS problems are far and few. When they happen, everyone should be complaining.