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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have recently upgraded to higher speed internet (Lehigh Valley) and now am constantly losing connection. I have had the same problem in the past and it was corrected after numerous calls and hours on the phone to find out it was a problem outside. I do not want spend hours on the phone again to correct the problem.
We'll see if it is a line problem. If you can post up your modem Transceiver Statistics as well as your modem logs (You'll probably need to pastebin.com the log), that would allow us to see what's at fault. If you don't know how to get this information, tell us which modem you are currently using, and any routers you have attached to it.