DSL Router
thejudge2003
Newbie

I periodically lose the dial tone from my land line.  I noticed if I disconnect my DSL router, then the dial tone is restored.  I was also losing my internet connectivity periodically as well although the two didn't seem to coincide.

Do I have a defective DSL router?

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Re: DSL Router
somegirl
Champion - Level 3

@thejudge2003 wrote:

I periodically lose the dial tone from my land line.  I noticed if I disconnect my DSL router, then the dial tone is restored.  I was also losing my internet connectivity periodically as well although the two didn't seem to coincide.

Do I have a defective DSL router?


Entirely possible. The first thing I would check though, is the filters.

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Re: DSL Router
JOSEm441
Specialist - Level 2

SomeGirl is spot on ^^^^^ . I had the same issue, after replacing the filters (I had 2 spares)  the issue persisted. Eventually a VZ tech came out and set up a direct connection for the DSL modem and I was able to remove all the filters - issue solved!