If you scroll thru the other post slow DSL seems the the Verizon Norm. We all beg for repair and resolution, we get it for about 2 months then it starts eroding till it becomes so obvious we cannot ignor it. For some it is a ploy to get you to buy better service but for most it is because we are not mainstream ( fios) and they are not keeping up with demand .
They're not keeping up with demand because they keep laying off their technicians. Seems like planned failure to me. "Oh, my, our copper is just too old to work anymore." "I know! We'll move everyone over to wireless because there's less to maintain." (And, make lots more money using ridiculously priced data plans with equally ridiculous low caps.)
Pretty much along the lines of what has been happening for several years now, in a nutshell. Wireless (and what they have built of FiOS) are their new toys to play with.