DSL drops when phone is in use
tish310
Newbie

My DSL drops out whenever the landline rings or in use.  I don't remember it doing this in the past.  Is anyone else having this problem and do you know how to fix it. 

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Re: DSL drops when phone is in use
smith6612
Community Leader
Community Leader
This problem can be caused by a few reasons. The first thing to check is your modem Transceiver Statistics, as well as your phone voice quality. If you don't know how to get your modem Transceiver Statistics, post up which modem you have. Second of all, when during the time which your DSL drops, do you hear static or any other odd noises on the phone line such as buzzing or humming when the dial-tone is killed?
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