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DSL light continues to blink, customer service unhelpful
Anger224
Newbie
Hello,
I am visiting my family for the time being and the only Internet they can get around here is Verizon DSL, which stinks but hey it's still Internet.

However, the DSL light on the Westell Versalink 327W modem continues to blink and we can't get any Internet service. Having Xfinity at home, I have no idea how to help them and customer service was absolutely no help, insisting the problem was on our end. Anyone else having this issue? How is it resolved?

Thanks for your time.
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Re: DSL light continues to blink, customer service unhelpful
Telcoguru
Master

Try plugging the DSL modem into the test port at the network interface. If the light goes solid they have a problem in the house. If it continues to blink then they have to call Verizon to send out a technician to repair the line.

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