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E-Mail Outgoing Messages Blocked as spam, even to myself
dsabjp
Newbie

Okay, I'm not sure if this is the correct forum, sorry if not.  I have started getting my outgoing e-mail messages blocked as spam in Outlook.  Worked fine until yesterday.  Looking at posts I have tried changing from port 25 to 587.  I ran a tracetr and below is results:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

P:\>tracert outgoing.verizon.net

Tracing route to outgoing.verizon.net [206.46.232.12]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     8 ms     7 ms     8 ms  L100.PTLDOR-VFTTP-03.verizon-gni.net [72.87.38.1]
  3     7 ms     7 ms     7 ms  P2-1.PTLDOR-LCR-01.verizon-gni.net [130.81.32.156]
  4    15 ms    12 ms    12 ms  so-7-3-0-0.SEA01-BB-RTR1.verizon-gni.net [130.81.28.160]
  5    26 ms    27 ms    27 ms  so-7-2-0-0.SJC01-BB-RTR1.verizon-gni.net [130.81.19.4]
  6    36 ms    34 ms    34 ms  ge-2-2-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.17.37]
  7   105 ms    76 ms    77 ms  so-7-3-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.19.125]
  8    77 ms    77 ms    76 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  9    77 ms    76 ms    77 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
 10    78 ms    77 ms   128 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
 11    79 ms   131 ms    79 ms  206.46.228.66
 12    80 ms    79 ms    79 ms  outgoing.verizon.net [206.46.232.12]

Trace complete.

If anyone has a solution, please let me know.  Hopefully your messages won't get blocked as spam.

Thanks Dean Pugh at dsabjp@verizon.net

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Re: E-Mail Outgoing Messages Blocked as spam, even to myself
somegirl
Champion

This is the outbound spam filter that Verizon implemented a while back, and is unrelated to the port 25 change. Something within the message itself is triggering the block. You can visit the verizon.net/spamfaq page listed in the error for more information on why the system was implemented, etc.

You can send "false positives" (messages that were caught as spam, but should not have been) to spamdetector.update@verizon.net as an attachment for review. The message will eventually be reviewed and they will make changes to the filter if they deem it necessary, but you will NOT get anything back regarding status or outcome.

Some troubleshooting steps you can try:
If you have a signature, try removing one line at a time from it and attempting to send the message again. Some signatures look like "ads" to the filters, apparently.

If you are using a pop3 client (Outlook, Outlook Express, etc.) try sending your message from the verizon.net website. If this resolves the issue, then it is something that your client is adding to the message that is causing it to be blocked.

If the Subject line of your message has a whole bunch of "Fwd: Fwd: Re: Fwd:" try removing some of them.

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Re: E-Mail Outgoing Messages Blocked as spam, even to myself
Donald_Linbin
Contributor

is the email going to your spam folder in outlook or the spam folder on the verizon website?

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