I am trying to get FIOS in my new apartment in Ridgewood Queens. It seems the building (about 15 units total) is partly FIOS available, including maybe apartments on my hall. For some reason my apartment isn't available, according to Verizon. A customer service rep put in a Fast Ticket and this was the engineer reply:
When field operations say "pathway," they mean a physical pathway. That is a pathway to route the fibers from the splitter (likely in your building) to your apartment. To allow field technicians to fish fiber to your unit, your apartment needs a conduit or other wire ducts from the fiber splitter all the way to your unit.
You need to ask the landlord where's the splitter is and how he/she can install a conduit/duct to your apartment.