G3100 dropping connection with devices
Mbpe300
Enthusiast - Level 2

Hi,

A few *specific* devices recently have intermittent connection issues on 2.4 ghz wifi with G3100.

Reboot of the router fixes the issue temporary.

It seems from the router's log that suddenly it starts to constantly to disconnect and reconnect these devices while many other (on 2.4 and 5) work flawlessly:

2020 Sep 13 23:34:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=-42, RATE=1 Mbps
2020 Sep 13 23:35:04 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:35:09 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=-43, RATE=1 Mbps
2020 Sep 13 23:36:15 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:36:20 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=-42, RATE=1 Mbps
2020 Sep 13 23:36:30 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:36:35 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=30:23:03:45:e5:43, RSSI=-43, RATE=1 Mbps
2020 Sep 13 23:37:41 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=0, RATE=0 Mbps
2020 Sep 13 23:37:46 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=c4:41:1e:59:f2:61, RSSI=-42, RATE=1 Mbps

....

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Re: G3100 dropping connection with devices
Cang_Household
Community Leader
Community Leader

You can switch your WiFi transmission into a different channel.

Or, you need to limit the wireless protocol to 802.11n on 2.4GHz and 802.11ax on 5.0GHz. Some devices will hesitate about which protocol to use with the Access Point.

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