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High Speed Internet Enhanced
ecmks2
Newbie
‎09-21-2014 09:40 AM

I currenlty subscribe to High Speed Internet Enhanced DSL and sync up at 3360 Kbps / 864 Kbps are there any plans to upgrade my area to 7 mbps ? FiOS is in my area but there are no plans to bring it into my 55+ development so I am looking for more download speed and don't want to switch to Comcast internet.

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Re: High Speed Internet Enhanced
dslr595148
Community Leader
Community Leader
‎09-21-2014 12:59 PM

Unknown, but let us find out if the line can support that (or not)

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up.  It might shown up as the final hop (bottom-most line of the trace)  might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.

For example this what I saw when I was using Verizon

    news.giganews.com

    traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
    2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
    3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
    4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
    5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
    6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms


Step two: Can you provide the Transceiver Statistics from your modem?

#3 If you don't know how to get that info:

a) What is the brand and model of your modem?

b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?

#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?

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Re: High Speed Internet Enhanced
ecmks2
Newbie
‎09-22-2014 05:06 AM

news.giganews.com

traceroute to 71.xxx.xxx.xxx (71.xxx.xxx.xxx), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 216.166.96.174 (216.166.96.174) 0 ms 216.166.96.170 (216.166.96.170) 0 ms 216.166.96.174 (216.166.96.174) 0 ms
3 ash-b1-link.telia.net (62.115.42.153) 0 ms 0 ms 0 ms
4 ash-b2-link.telia.net (213.155.137.225) 0 ms 0 ms ash-b2-link.telia.net (213.155.137.223) 0 ms
5 TenGigE0-0-0-10.GW1.IAD8.ALTER.NET (152.179.50.233) 2 ms 2 ms 12 ms
6 B100.PHLAPA-LCR-21.verizon-gni.net (130.81.209.179) 11 ms 9 ms 9 ms
7 G2-1.PHLAPA-PHLAPAMK-ERXG19.verizon-gni.net (130.81.198.97) 7 ms G2-0.PHLAPA-PHLAPAMK-ERXG19.verizon-gni.net (130.81.197.85) 8 ms 9 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * Max number of unresponsive hops reached (firewall or filter?)

Westell 7500

 
Software Version:VER:5.01.00.05
Transceiver Revision:A2pB020b3.d20h
Model Name:A90-750015-07

NO ... RJ-45 WAN port router connected to the modem

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Re: High Speed Internet Enhanced
dslr595148
Community Leader
Community Leader
‎09-23-2014 10:36 AM

Visit http://192.168.1.1/ for me and do the following:

a) If you see a Blue and White Westell page, mouse over Troubleshooting, go to DSL, and choose Transceiver Statistics. Copy and paste the information on that page.

b) If using the Red and Black Firmware: Go to System Monitoring > Advanced Monitors > Transceiver Statistics. Copy and paste the information on that page.

c) Try visiting http://192.168.1.1/transtat.htm which is a direct link to the Stats on older modems.

d) If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

admin/Serial Number

By Serial Number, I don't mean type in the words Serial Number. I mean find and type in the serial number found on the bottom of this router.

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Re: High Speed Internet Enhanced
ecmks2
Newbie
‎09-25-2014 05:42 AM
Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)3360864
Margin (dB)21.915.0
Line Attenuation (dB)32.016.5
Transmit Power (dBm)4.811.9
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Re: High Speed Internet Enhanced
smith6612
Community Leader
Community Leader
‎09-27-2014 08:45 AM

You could accept more speed and go for Fastpath on that line. Ask Verizon engineering to verify if your DSLAM is supported for speeds greater than 3Mbps, and to increase your speed to the 5-7Mbps range.

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Re: High Speed Internet Enhanced
ecmks2
Newbie
‎10-06-2014 01:20 PM

I work out of a remote and there are no plans to upgrade the DSL because FiOS is in the area but not in my (private) development. So I guess I'm stuck with what I got unless the management in my developement let Verizon bring FiOS in. I don't think that will happen because they seem to be "inbed" with Comcast.

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