Horrible Connection
TravisC
Newbie

so, i had a westell something or other modem and i was having trouble with it randomly turning off the internet for a good 10-15min at a time every half hour or so on some days, and then it would work fine for a week, then 3 days in a row of constant disconnects.

i was sent a westell 6100 in the mail and my fee monthly went up $1 a month for the new modem. i have had the same problem as i had before, and im paying MORE for it now. 

It has taken me about 45min to post this, bcuz it has died about 5 times since i logged onto the verizon website at noon. it is now 12:47PM

as i said i have a westell 6100 modem, my router is a Linksys model BEFSR41

and for some reason, speedtest.net says that i am in kansas when i am in california.

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Re: Horrible Connection
dslr595148
Community Leader
Community Leader
#1 Did you follow:

http://www.dslreports.com/faq/13600

All DSLR (dslreports.com) FAQs » Verizon Online DSL FAQ » 4. Hardware » How do I use a router with the Westell 6100?

#2 If not, do it. After doing it - does that make a difference?
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Re: Horrible Connection
StevenM
Newbie
I have the same problem - I don't have a router.
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Re: Horrible Connection
StevenM
Newbie
My connection drop outs are gone.  I read in the verizon help that conection dropouts could be caused by being plugged in to a surge protector.  I pluged into to another source, and my drop outs stopped.
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