Internet Connection Issues

[Ja928]

We have the 1GB internet and it works great except in the upstairs bedroom. Anytime we try to stream HBO/Hulu/etc it will play and then start buffering after a few minutes. We have a wifi extender and the signal strength is “very good”.  It’s not the device because we’ve tried it with Apple TV and Amazon fire stick. I ran the speedtest and the first time I got .07 mbps and then a few minutes later 12 mbps. Has anyone else had something similar and know how to fix it? 

[Cang_Household]

May I know what kind of WiFi extender you have? Fios Network Extender Gen 1, Gen 2, or the newest E3200?

[Ja928]

AC750

[Cang_Household · Accepted solution]

Wireless range extenders are no good. They cut wireless throughput in half in your case.

Do you have coax or Ethernet outlets around where you are placing your extender?

I would recommend you to get an Actiontec or Verizon wired-backhualed extender. They do work better than third-party ones.