I have Verizon fios, and my internet keeps disconnecting and reconnecting immediately, over a 10 minute period, many times a day.
I am not wireless. Im directly connected to my router. It seems to happen at the same time each day, lately its been getting worse, it will happen about 3-4 times a day . It will start disconnecting, then reconnect, every minute or so, for about 10 minutes.
Ive contacted verizon over the phone, they kept saying to check my router and wire (which I did, and everything seems to fine), after a while on the phone with them, they just hung up on me. I checked my router,wire,computer, and everything is fine there.
Can anyone help me? This is beginning to be a major issue.
a) What is the Starting and Ending IPs? Default seems to be 192.168.0.100 to 192.168.0.199
-Yes, starting and ending IPs are defualt
b) What is the lease time? Default seems to be 1 Week.
-Yes, it is default, 1 Week.
#2 In your router, go to Advanced -> Filters.
Are you using any sort of filter (IP, MAC, URL, Domain)?
-It seems as if the IP selection is highlighted.
#3 In your router, go to Tools -> Misc.
a) Is UPnP enabled?
b) Is Gaming mode enabled?
#4 Not in the router screens, questions..
a) How many computers total do you have behind this router?
-Just this One, and I am hardwired to the router.
b) If you have any game consoles, do you have at least two of them? For example of game console(s): X-Box, Wii, Playstation.
-There is a 1 Wii in this household, but it remains unplugged at all times.
c) If you know: Was this router provided by your ISP or (did you go out and buy it)?
-I beleive this router is store bought. Separately.
#5 In your router go to Tools -> Firmware. What firmware are you on?
-"Current Firmware version 2.42" "Firmware date; March 31, 2004"
#6 In your router, go to Status -> Device Info. You see/saw the external IP that you see/saw at http://www.portforward.com/english/routers/port_forwarding/routerindex.htm
-Yes, I see my router model in that list.
I am having the same problem. I use a VPN to communicate with my corp. (I'm in Northern VA) and the VPN has been dropping many times throughout the day. It worked fine for 2 years and a few months ago it began to drop. I've tested it on another PC and have the same issue, so it's a network problem.
I just called tech support and they basically told me to go away. They don't support VPNs, they don't support another router behind theirs, and the support guy asked me if I could access anything on the Internet, and when I said yes, he said "then it's not our problem."
Sheesh. Guess it's time to go back to cable for internet access. Ugh.
I was having this exact symptom for weeks and it was driving me crazy! However, I did find the problem and a solution and maybe it will benefit others as well.
Problem: I had added another device that had a static IP that conflicted with my router's IP.
Solution: In my case, I changed the other devices static IP, but you could also set the other device to use DHCP (best) or change the Verizon device IP.
This can occur for a variety of reasons, but the most common is when you add another router (like a wireless router). Another common cause is that another device on your LAN is running a DHCP server, and since the Verizon router is expecting to be the sole DHCP server they can server the same IP #s out. I've had many cases where a Windows machine just magically started serving DHPC requests, and all versions of Windows I've tested for some reason have the DHCP server running by default!
Hope this helps!