Internet & phone down for over two days now

[joeg11]

Had phone and internet via generator power for 48 hours during storm, power back on but not fios.  Have a green light on the box but nothing else.  Power cycling doesn't work. Customer service is useless.  Any advice on reseting the service?

[TomH121]

Please provide more SPECIFIC information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Location ?
County
State

Or....

On the Right Hand side of this Verizon Community Page scroll down to Announcements
Click on Contact Us

[CRobGauth]

If there are still pwoer outages in your area, then that may be the reason.

By box, I assume you are talking about ONT.

Callo back and ask for technical support.

Or contact them via twitter @verizonsupport.