My connection is slow!!!!!

[wwjd6793]

I had the regular 1 mbps plan but i upgraded to the 7.1 Mbps plan. My problem is i consistently get 4.9 mbps and in the evening it goes even lower to 2.1 mbps. I called tech support and that was pointless it still stayed the same. I play Xbox online and when i play it lags and was wondering if there was a way to get to the 7.1 Mbps or even just to get closer than 4.9 Mbps. I have a actiontec gt704wgb connected to a dry loop. HELP!!!!!!!

[Anthony_VZ]

Sorry for your internet slowdown. Have you tried rebooting or resetting the router/modem?

[terryin21157]

my connection is always slow - we reboot the modem atleast 3-4 times a day - should not have to do this....somebody please help.....

[dslr595148]

OP.

#1 Try to visit http://192.168.1.1/

#2 Choose Status -> DSL Status

#3 If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

#4 Paste up the contents of the page you see.

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To the other user who asked for help. If you don't have the same modem as the OP, please answer my questions.

#1 What is the brand and model of your modem?

#2 What is the brand and model of your router?

[dslr595148]

#1 Try to visit http://192.168.1.1/

#2 Choose Status -> DSL Status

#3 If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

#4 Paste up the contents of the page you see.