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Same issue here.
Was going to work from home... now in the office ;(
It is network, how hard is it to put a new router?
Also, should not a company like Verizon have a D/R plan and at least have secondary circuits (may be lower bandwidth) but keep
customers connected?
I had never had issues with comcast. Can't beleive I switched!!!!!!!!
My wife has just reported that Internet is working again!
So they have fixed it finally but it took way longer then is supposed to be. That's exactly what I was worried about when we were switching from Comcast. Comcast wasn't great either: once in a while we had no TV/Internet - usually it was happening on weekends. However did claim high customer satisfaction like Verizon who does that all the time.
Sorry... I meant Comcast "did NOT claim high customer satisfaction..."
my internet is back up, has been since about 10 am this morning.