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Need help transitioning to new router
Not applicable

I recently ran my own ethernet network and hook up my existing G1100 router to the ethernet wire from my ONT. I have a patch panel and a switch.  The G1100 is hooked directly from the patch panel and I have my two LAN direct from the router to my computers. Wifi is working perfectly.

Now, when I try to change to a new router, I cannot get it working properlly.  Before I switch the ethernet cable from the G1100 router to the new one, I flush the DHCP by going to My Network>Broadband Connection>Settings>Release DHCP and immediately unplug the G1100.

I have tried this now on 2 routers, T-Link AC5400, which worked but kept dropping both ethernet and WiFi, and today Netgear Nighthawk X6S (R8000p)-AC4000, which did I could not get through the full set up for the Wifi. Of course, when I plug back in the G1100, it works perfectly.

Do I need to leave the G1100 unplugged overnight before attempting to plug in the new router? Is there something else fundamentally wrong with what I am doing? I guess I could buy a G1100 to replace the rental, but really wanted to upgrade my router for triband and coverage.

Look forward to your answers.

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Re: Need help transitioning to new router
Cang_Household

You don’t need to Release the DHCP any more when swapping the router. Verizon layer 3 will automatically assign you a new IP.

Seems you got everything working again. If you have more questions, I am happy to help. Did your helper pull Ethernet wire for you?

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Re: Need help transitioning to new router
Not applicable

Forgot to add, the cord is cut so there is no coax hooked up to the G1100. No more cable TV.

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Re: Need help transitioning to new router
Cang_Household

Coax MoCA seems to be irrelevant here. It seems to be a WAN DHCP problem. Can you and do you know how to check the WAN DHCP logs on your Netgear or TP-Link routers? The logs are handy in terms of troubleshooting.

Re: Need help transitioning to new router
Not applicable

Thanks for replying. I was hoping you might help me again.

I do not know how to check those logs. I returned the TP-Link router.  I never got the Netgear router functional as i got it to connect to the Ethernet but  it the Wi-Fi so I stopped using the apps and disconnected so I don’t think I could have gotten the logs on that. I put back the G1100 and it is working just fine. 

I had released the DHCP lease on the G1100 before unplugging it.  This where I did it  I have not done it in this snapshot  image

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Re: Need help transitioning to new router
Cang_Household

You don’t need to Release the DHCP any more when swapping the router. Verizon layer 3 will automatically assign you a new IP.

Seems you got everything working again. If you have more questions, I am happy to help. Did your helper pull Ethernet wire for you?

Re: Need help transitioning to new router
Not applicable

Thank you thank you thank you!

Holy cow!  I cannot beleive that not releasing the DHCP was the key!

I got the instructions from the pinned topic here on the forum.

Perhaps someone should update it?

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Re: Need help transitioning to new router
Cang_Household

@bob27nli wrote:

Perhaps someone should update it?


For suggestions, can you post them in the Suggestions for This Community discussion board? Thanks. I think somebody will take care of it.

Re: Need help transitioning to new router
Not applicable

Will do!

Thank you so much for your help!