ORDER TOTALLY SCREWED UP!!!

[anukurhela]

How hard is it to create a new order?

I am moving in this weekend and everything is messed up!

THE CUSTOMER SERVICE REPS ARE USELESS!

T

[anukurhela]

Less than useless -- a supervisor finally honored my internet order -- but after than over an hour of dealing with alot of useless nonsense!

[anukurhela]

My service is due to start tomorrow and it is still showing incorrect!

The phone reps cannot help and the chat reps claim not to help either!

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Chat Subject:Shopping for Products and Services (I am a new customer) Your Question:My order is not correct! I never got the proper confirmation email and my service is scheduled to start soon A Verizon Service Representative will be with you shortly. Thank you.

{edited for privacy}
Included in this order:
FiOS Internet 75Mbps/35Mbps
FiOS Internet email
Wireless Router

FiOS Internet Newsgroup Access
FiOS Internet Web Space
Wi-Fi Access Included Anu Kurhela(19:24:36): FiOS TV Prime HD
View All Channel Line Up
Included in this order:
HD Set Top Box Rental
DVR Rental
Set Top Box Promotion
Video on Demand Service
Free Outlet (Quantity: 3)

Multi-Room DVR - High Definition
IFC On Demand
FiOS TV Extreme HD
Service Installation
FiOS TV Prime HD
FiOS TV Prime HD

{edited for privacy}

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