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Outage
Smartcpa1
Newbie
‎10-19-2020 10:08 AM

Is there an outage in Wyckoff NJ today? Was working fine this AM, now been down for 2 hours. 

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Re: Outage
Edg1
Super User
Super User
‎10-20-2020 06:18 AM

Do you have access to your ONT. What lights are on?

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Re: Outage
dslr595148
Super User
Super User
‎10-20-2020 05:53 PM
@Edg1 wrote:

Do you have access to your ONT. What lights are on?

They could be on DSL instead.

OP - if you are on DSL:

#1 Do you have access to the DSL modem?

#2 What lights on it are on?

OP - regardless if you have DSL or FIOS: What type of connection is it (Static Public IP, DHCP or PPPoE)?

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