Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Packet Loss
cadewallace
Newbie

I constantly get message in game clients that i am experiencing packet loss and am experiencing in-game effects that i suspect are related. I downloaded WinMTR as a recommended tool to get some information and get the following output.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 154 | 154 | 0 | 0 | 0 | 0 |
|lo0-100.bstnma-vfttp-349.verizon-gni.net - 0 | 154 | 154 | 0 | 1 | 54 | 0 |
| b3349.bstnma-lcr-22.verizon-gni.net - 0 | 154 | 154 | 1 | 2 | 5 | 2 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| 0.et-11-1-0.br1.bos30.alter.net - 0 | 154 | 154 | 1 | 1 | 3 | 1 |
| verizon.com.customer.alter.net - 94 | 33 | 2 | 2 | 2 | 2 | 2 |
| 4.69.216.226 - 18 | 91 | 75 | 8 | 8 | 18 | 8 |
| blizzard-en.ear1.newyork5.level3.net - 0 | 154 | 154 | 8 | 8 | 36 | 8 |
| ae1-br01-eqny8.as57976.net - 0 | 154 | 154 | 8 | 8 | 69 | 8 |
| et-0-0-2-br02-eqch2.as57976.net - 0 | 154 | 154 | 26 | 31 | 92 | 29 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Things to note that i see are 94% packet loss to verizon.com.customer.alter.net and 18% packet loss to 4.69.216.226

Does this information point to an issue and should i contact verizon support on the phone to help investigate?

0 Likes