Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Quantum Reliability
elrusso
Newbie

Has anybody noticed an increased number of time outs and disconnects after upgrading to Quantum?  I work from home a lot and since upgrading to Quantum 75/75 from Standard 35 megabit 18 months or so ago, my VPN connections get dropped regularly.  Some days, I can't keep them up, they will hang up or drop the connection 4 and 5 times in an 8 hour day.  Quantum seems significantly less reliable than standard FiOS.

0 Likes
Re: Quantum Reliability
tystina
Newbie

Agreed. Having a hard time here as well... Might be the hardware can't really handle the higher speeds and so many connections at once?

0 Likes
Re: Quantum Reliability
elrusso
Newbie

Is it our hardware, or does Quantum need a new router?  I'm still using the original router.

0 Likes