Security code- can't reset modem/wireless connection

[trendwatch]

I don't know my security code. I tried resetting the modem but that did not work. If I want to use a laptop that was not originally set-up on the install I can't access the internet. Also, I am trying to set-up a wireless printer connection and that is also asking for the security key. Thanks

[chartle]

On my router the wep key is on a sticker on the side of the router.

[trendwatch]

The guy who installed system changed the code I think and I can't find that paper anywhere.

[cjacobs001]

If you reset the router it defaults to the passcode located on the sticker listed as the WEP key

[DzWR]

Yes, as long as the reset was done properly it should default back to the sticker.  Normally you have to hold in that button for about 10-15 seconds then release it for it to go through.  After the reset it the lights on the router flash then go off...then it boots up like normal.