Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Slow download speed on FiOS-G1100
Zachsby
Newbie

Hello.

Despite a few connection tests that came up good on both my router and my device, my download speeds are in the tens of kilobytes. At first I thought it was my PC, but after trying to download the same file on my laptop, I got the same speed. Problem is, it didn't used to be like this. I've restarted my router multiple times, but I'm afraid that might have messed it up somehow. Any guesses?

0 Likes
Re: Slow download speed on FiOS-G1100
Edg1
Super User
Super User

Connect your laptop directly to the ONT and retest. This will rule out whether the issue is with the router or the ONT. The ethernet run could also be bad so if testing at the ONT gives good results then test again on the other end of the ethernet. 

0 Likes