Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
phoxnet
Newbie

Hi Headhunter6 / Verizon Rep-

May you advise how this was corrected as I am currently affected by a similar issue.

Thank you

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
Just_Mike
Enthusiast

Me too - almost exact same issue but I'm 75/35 getting <1 mbps upload  (but 84 down Smiley LOL  )

2nd tech just left after moving demark box away from power meter (thinking RF issue).  No help.  All the other "stuff already done (resets, new router, test new router at demark, etc.....)

Of course - tech never showed up yesterday after calling (reported as cust not home but I work from home - so....)

Passed to the black hole of "network support" - so lets see if somethign happen overnight.....

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
DDECASTRO87
Newbie

I am having the same exact issue what was your trouble shooting fix can youplease tell me? this has been happening for 6months now ...

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
bpbentzen
Newbie

I am having the same issue.  70mbps down and .98mbps up.  Did anyone find a resolution?

Thank you.

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
picture21
Newbie

I have been having horrible connection problems.  My work computer cannot maintain a VPN connection.

The internet becomes basically unusable in the evenings, especially google related products.  I am unable to upload attachments more than a few hundred kB for my webmail.

When I run the Verizon Speed test it is good on download, but times out on upload.  I can't actually get the Verizon speed test to work at this moment (tried the Dallas, TX and Atlanta, GA servers.

image

Overall the service is so unusable (especially not being able to use VPN) that I will need to change providers unless this is fixed.

The router was changed out but hasn't fixed the problem.  I am at my wits end with this and really don't have time to sit on the phone with technical support for hours rebooting things.

The VPN and other service work fine on other internet connections like on open wifi other places, friends' internets, etc.  It actually works when I turn my Verizon phone into a hotspot and use it through that.

I am connecting directly to the Verizon router and have the problem when connecting through wifi and through an ethernet cable.  I pay for a 35 mbit/s synchronous connection.

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
picture21
Newbie

Here it is this morning.

image

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
picture21
Newbie

Just ran the Verizon Speed Test.  It timed out on the upload.

image

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
picture21
Newbie

Particularly bad performance this morning.

At this point if somebody is considering switching to Verizon I would recommend against it.  I am currently researching switching away from it.

image

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
beetlejuice2
Specialist

@picture21 wrote:

Particularly bad performance this morning.

At this point if somebody is considering switching to Verizon I would recommend against it.  I am currently researching switching away from it.


I have no issues. Yes I do get network congestion during peak times on wireless, but changing channels on my router does help some. Still have issues with youtube during peak times, but thats a whole other issue.

I have the 50/25 plan and this is what I typically get on wireless.

image

0 Likes
Re: Slow upload speed on evenings for almost 2 months now on 75/35 fios
db909
Contributor

@beetlejuice wrote:


I have no issues. Yes I do get network congestion during peak times on wireless, but changing channels on my router does help some. Still have issues with youtube during peak times, but thats a whole other issue.

I have the 50/25 plan and this is what I typically get on wireless.

image


Of course, this is most likely a geographical issue.   I would also suggest trying another test site besides Verizon's, actually 2, speedtest.net and pingtest.net

0 Likes