Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Trouble with Slack Calls
jbillington
Newbie

I'm getting very slow wifi connection during Slack calls so I found this article: 

https://get.slack.help/hc/en-us/articles/115003538426-Troubleshoot-Slack-Calls

Does anyone know how to configure routing settings for Actiontec M1424WR Router to support this: 

If Slack is having trouble establishing a call connection, give these tips a try:

  • Check that your network is set to allow outbound UDP connections to port 22466 and whitelist *.slack-core.com.
  • If the above isn't possible, you'll need to allow TCP on port 22466 on *slack-core.com.
  • If neither of the above is an option, you'll need to allow HTTPS on port 443 (optionally using an HTTPS proxy) on *.slack-core.com. Your IT team should be able to assist in setting this up.
0 Likes
1 Solution

Correct answers
Re: Trouble with Slack Calls
JustinG1
Super User
Super User

Are you connected over ethernet or WiFi? Often times the culprit for poor audio/video calls is WiFi.

Try testing it while wired into your router and see if there is a difference. 

View solution in original post

Re: Trouble with Slack Calls
tns2
Super User
Super User

If you have your router set normally Typical Security (medium), these are all allowed.

Re: Trouble with Slack Calls
JustinG1
Super User
Super User

Are you connected over ethernet or WiFi? Often times the culprit for poor audio/video calls is WiFi.

Try testing it while wired into your router and see if there is a difference.