VISS (McAfee) virus scan error at 7%

[ACIM66]

Error message:"Problem: Product configuration XML file missing".  Running the online Troubleshooter produces the same error message for: 'Anti-Spam', 'Personal Firewall', 'Site Advisor', 'Security Center', 'Quick Clean & Shredder', and 'Virus Scan'. Thinking this was a problem with the McAfee software,  I reinstalled the Security Suite, but got the same result.  Using Windows 7. VISS has been working normally until today's error messages. How do I correct this?

[Hubrisnxs]

have you tried mcafee virtual tech.  it looks for bad files and replaces with good ones.fixes a lot of common errors.

McAfee Virtual Technician

mvt.mcafee.com/

[ACIM66]

Thank you very much for your response. I will try that this morning.

After posting my message, I discovered that my 'Windows Updater' encounters 'unknown problem' and stops update, so I'm not current on my Windows updates - I may have more of a problem than just with VISS - may require a professional technician to resolve. But, in any case, thanks for your help.

Ben