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Verizon technician did not show up
HollandMike
Newbie
‎11-26-2018 10:07 AM

Was schedulled for a new router install today between 9-11.  There has been no comunication from Verizon as to if and when I can expect the service.  

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Re: Verizon technician did not show up
JustinG1
Super User
Super User
‎11-28-2018 07:54 AM

Hello!

Unfortunately this forum is made up of fellow customers, just like you. You'll have to contact Verizon directly (either by phone or live chat - I prefer live chat) in order to get this resolved.

Sorry to hear about the trouble you are having, best of luck with everything!

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Re: Verizon technician did not show up
JustinG1
Super User
Super User
‎11-28-2018 07:54 AM

Hello!

Unfortunately this forum is made up of fellow customers, just like you. You'll have to contact Verizon directly (either by phone or live chat - I prefer live chat) in order to get this resolved.

Sorry to hear about the trouble you are having, best of luck with everything!

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Re: Verizon technician did not show up
Nilsa_VZ
Community Manager
Community Manager
‎04-24-2019 09:07 PM

In the future it is best to reach the support team via the twitter handle @VerizonSupport for quick assistance. 

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