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WAN IP setting change pushed without notice.
LilyTomlin_gif
Enthusiast
‎03-19-2022 12:17 PM

Verizon changed the WAN IP setting on the router from PPP to DHCP, disconnecting us. Tried to reconnect via PPP, but that's not working either. I spoke to tech support last night; this must be what they meant when they said it was going to be fixed today. They certainly are escalating things!

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Re: WAN IP setting change pushed without notice.
smith6612
MVP MVP
MVP
‎05-08-2022 03:55 PM

Hmm, this shouldn't happen in DSL areas. It's possible your service experienced an outage with PPPoE, and the modem tried to "auto-detect" a fix. 

PPPoE should be open access though. Any combination of usernames and passwords should work. Failing that, your My Verizon credentials should work. Are your neighbors having issues?

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Re: WAN IP setting change pushed without notice.
smith6612
MVP MVP
MVP
‎05-08-2022 03:55 PM

Hmm, this shouldn't happen in DSL areas. It's possible your service experienced an outage with PPPoE, and the modem tried to "auto-detect" a fix. 

PPPoE should be open access though. Any combination of usernames and passwords should work. Failing that, your My Verizon credentials should work. Are your neighbors having issues?

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