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WHERE IS OUR ORDER??
StillWaiting1
Newbie

Ordered your 'high speed internet' on May 31. STILL NO STATUS ON THE ORDER. The router was due here YESTERDAY.  

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Re: WHERE IS OUR ORDER??
ElizabethS
Champion

This is a peer to peer support forum. You will need to call 1-800-verizon and speak to that department.

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Verizon - no English, no answer, NO CLUE
StillWaiting1
Newbie

Wouldn't it be great if it didn't take 46 minutes to be transferred to someone who isn't in Bangladesh? I placed an order May 31. Not one call, email, snail mail, nithing. They got the address SO WRONG they couldn't ship the router! I finally got an American on the phone who fixed the address. Verizon sucks.

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Re: WHERE IS OUR ORDER??
StillWaiting1
Newbie

I've called that useless number 17 times!!! Your 'support' is pathetic.

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Re: WHERE IS OUR ORDER??
smith6612
MVP MVP
MVP

Have you tried plugging the modem into your phone line to see if it works?

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