Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
We upgraded to the quantum router (model Fios-G1100) months ago. all was well. However, a few weeks ago we started to experience instances where we would lose Wi-Fi. The Router will go from having the Globe and Wi-Fi white lights both on - to just having the globe light blinking. Unplugging the router, waiting 60 seconds, plugging it back in and then, waiting for it to boot up has been resolving the issue at that moment. The problem is that losing the Wi-Fi interrupts whatever we were doing. We didn't have so much instability in the past. It is now a daily occurrence...
Do you have suggestions to resolve this?
Are there any router logs that could point to these 'loss of Wi-Fi' causes?
Solved! Go to Correct Answer
How is router connected to ont? Coax or Ethernet?
if coax, check cable connections to make sure they are all tight.
How is router connected to ont? Coax or Ethernet?
if coax, check cable connections to make sure they are all tight.
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.