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Wi-Fi dropping daily. Having to unplug router/plug back in to restore Wi-Fi
MikeMcNoonan
Newbie

We upgraded to the quantum router (model Fios-G1100) months ago. all was well.  However, a few weeks ago we started to experience instances where we would lose Wi-Fi.  The Router will go from having the Globe and Wi-Fi white lights both on - to just having the globe light blinking.  Unplugging the router, waiting 60 seconds, plugging it back in and then, waiting for it to boot up has been resolving the issue at that moment.  The problem is that losing the Wi-Fi interrupts whatever we were doing.  We didn't have so much instability in the past.  It is now a daily occurrence...

 Do you have suggestions to resolve this?  

 

Are there any router logs that could point to these 'loss of Wi-Fi' causes?

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Re: Wi-Fi dropping daily. Having to unplug router/plug back in to restore Wi-Fi
CRobGauth
Super User
Super User

How is router connected to ont? Coax or Ethernet?

if coax, check cable connections to make sure they are all tight.

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Re: Wi-Fi dropping daily. Having to unplug router/plug back in to restore Wi-Fi
CRobGauth
Super User
Super User

How is router connected to ont? Coax or Ethernet?

if coax, check cable connections to make sure they are all tight.

Re: Wi-Fi dropping daily. Having to unplug router/plug back in to restore Wi-Fi
LawrenceC
Community Manager
Community Manager

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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