no internet connection

[Punken]

the DSL light is flashing red.  We disconnected the the service and turned it on again but it still flashes red. My bill is paid in full.

[Verizon_Support]

Good morning!

We'll need to get some account specific information so that we can test the line and work on a resolution if you're still having trouble.  Please check your private messages for a link to come in and chat privately with one of our technical experts. 

Thank you,

~Eva

[Verizon_Support]

Hi there!

Just checking in on you. Is everything working now? Or are you still needing assistance?

~Kirsten