Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
no internet connection
Punken
Newbie

the DSL light is flashing red.  We disconnected the the service and turned it on again but it still flashes red. My bill is paid in full.

0 Likes
Re: no internet connection
Verizon_Support
Customer Service Rep

Good morning!

We'll need to get some account specific information so that we can test the line and work on a resolution if you're still having trouble.  Please check your private messages for a link to come in and chat privately with one of our technical experts. 

Thank you,

~Eva

0 Likes
Re: no internet connection
Verizon_Support
Customer Service Rep

Hi there!

Just checking in on you. Is everything working now? Or are you still needing assistance?

~Kirsten

0 Likes