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unreturned charge?
URCharg
Newbie

I stopped the version service and I have returned my equipment.

The ups tracking number  that I have recieved shows package is delivered.

Also I have called the customer services they told me the bill will be clear next month

however I got the letter from EOS CCA (debt collector?) 

verizon customer service did not mention about what was not returned.

never had this kind of situation. I really do not know what to do.

DO I HAVE TO PAY THIS BILL? EVEN I HAVE RETURNED THE EQUIPMENT?

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Re: unreturned charge?
LawrenceC
Community Manager
Community Manager

Hi URCharg,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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